PATENT ALERT: System and Method of Reinforcing General Purpose Natural Language Models with Acquired Subject Matter PATENT TITLE / NAME System and method of reinforcing general purpose natural language models with acquired subject matter WHAT DOES THIS MEAN FOR OUR...

PATENT ALERT: Method and Apparatus for Intent Recognition and Intent Prediction Based on User Interaction and Behavior PATENT TITLE / NAME Method and Apparatus for Intent Recognition and Intent Prediction Based on User Interaction and Behavior WHAT DOES THIS MEAN FOR...

PATENT ALERT: Swampfox’s approach to building Intelligent Virtual Assistants isn’t just revolutionary, it's now Patented. PATENT TITLE / NAME Method and apparatus for cognitive system training with incorporation of probability and uncertainty to achieve deterministic...

PATENT ALERT: Swampfox Technologies Patent for Prediction of Contact Center Wait Times via Machine Learning PATENT TITLE / NAME Apparatus and method for multivariate prediction of contact center metrics using machine learning WHAT DOES THIS MEAN FOR OUR CLIENTS...