Resources

Avaya Engage 2024

Avaya Engage 2024

Swampfox at Avaya Engage 2024OverviewJoin us at Booth #333 at the Colorado Convention Center in Downtown DenverThis year at Avaya ENGAGE 2024, Swampfox is ready to help you Migrate, Innovate and Transform your Contact Center: Migrate your Full Avaya Contact Center...

Avaya Engage 2023

Avaya Engage 2023

Swampfox at Avaya Engage 2023OverviewJoin us at Booth #239 in Orlando at Avaya Engage 2023!We would love to get together with our Ecosystem partners, clients, and prospects during the event! If you like to schedule a time, please fill out the form below!Event...

ICMI Contact Center Expo 2022

ICMI Contact Center Expo 2022

Swampfox at ICMI Contact Center Expo 2022OverviewJoin us at Booth #416 in Florida at ICMI Contact Center Expo 2022!Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. ICMI's...

Contact Center Week 2022

Contact Center Week 2022

Swampfox at Contact Center Week 2022OverviewJoin us at Booth #726 in Vegas at Contact Center Week 2022!Contact Center Week is one of the world's largest events for CX, Contact Center, Customer Service professionals and Swampfox is proud to be a part of it. We would...

Swampfox Presenting at Avaya ENGAGE 2021

Swampfox Presenting at Avaya ENGAGE 2021

Swampfox is showing up Big at Avaya ENGAGE 2021OverviewIn addition to being a bronze sponsor, we have a featured presentation and a prime spot on the showroom floor!We are thrilled about our upcoming presentation at Avaya ENGAGE and would love for you to join us.  Our...

Webinar: Intelligent Callback for Cisco Contact Centers

Webinar: Intelligent Callback for Cisco Contact Centers

Upcoming WebinarIntelligent Callback for Cisco Contact CentersIntelligent Callback for Cisco Contact CentersOverviewAs a sequel to our “Understanding Callback” Webinar, Swampfox is proud to present, Swampfox First In Line™ for Cisco Enterprise Contact Centers.Even...

Webinar: Understanding Callback

Webinar: Understanding Callback

Upcoming WebinarUnderstanding CallbackMaking Customers Happy While Meeting Service LevelsOverviewThe Voice Channel continues to be the number one choice for customer service and support. In fact, according to a Microsoft study, 39% of Customers prefer talking with a...