Contact Center Week 2022
Join us at Booth #726 in Vegas at Contact Center Week 2022!
Contact Center Week is one of the world’s largest events for CX, Contact Center, Customer Service professionals and Swampfox is proud to be a part of it. We would love to get together with our Ecosystem partners, clients, and prospects during the event! If you like to schedule a time, please fill out the form below!
June 20 – 23, 2023
3911 Koval Ln,
Las Vegas, NV 89109
The Strategy & Business Decisions Necessary to Deliver Modern Customer Experience
Over the last half decade customer demands, the evolution of cloud technologies, a global Pandemic, and now supply chain chaos and more, have caused Contact Center executives and leaders to reconsider just about everything.
Contact centers are having to adjust to customer demands for service in non-traditional ways, while focusing on providing customer service that is more personalized and easier to use than their competitors, faster and with fewer resources.
To this end, all modern Contact Centers must now be designed and implemented for
- Frictionless Customer Engagement
- Engagement with Customers on their own terms
- Creating a Human-to-Human Connection