Solution Update: OCM 6.3

Solution Update: OCM 6.3

Solution Update: Outbound Campaign Manager (OCM) 6.3 December, 2023 SHORT DESCRIPTION With this latest release, Outbound Campaign Manager (OCM) 6.3 makes campaign creation faster and easier with improvements to voice campaign performance, the ability to import/export...
Solution Update for FIL 2.5 for Avaya

Solution Update for FIL 2.5 for Avaya

Solution Update: First In Line (FIL) 2.5 for Avaya September, 2021 SCHEDULE A DEMO TODAY SHORT DESCRIPTION The First In Line™ (FIL) 2.5 release helps administrators manage queue operations and control the customer journey within the callback application. This update...