by Chandler Millstone | Oct 2, 2025 | Press
2025 IAUG Member Survey Reveals Avaya Customers Focus on Modernization, Innovation, Control and Cost Predictability Avaya customers are in transition rather than in retreat. Columbia, SC – October 14, 2025 – Swampfox Technologies, Inc. (Swampfox), today announced the... by Chandler Millstone | Aug 23, 2024 | Press
Swampfox Releases ICX 4.1, Empowered& Innovative CX Managementfor Enterprise Contact Centers Columbia, SC – August 28, 2024 – Swampfox Technologies, Inc. (Swampfox), today announced the availability of ICX 4.1, a new software release of its flagship Customer... by Chandler Millstone | Sep 6, 2023 | Press
Swampfox Announces ICX 4.0: Elevating Customer Experience Applications for Optimal Service Delivery Hyper-Personalization is now possible with Swampfox Intelligent Customer Experience. Columbia, SC – September 12, 2023 – Swampfox Technologies, Inc. (Swampfox), today... by Chandler Millstone | Jun 2, 2022 | Press
Swampfox Intelligent Customer Experience (ICX) Helps Customers Transform the Customer Journey Swampfox /Intelligent Customer Experience (ICX) 3.1.2 now rated “Avaya Compliant” with Avaya OneCloud™ CCaaS solutions. Columbia, SC – June 7, 2022 – Swampfox Technologies,... by Chandler Millstone | Jul 11, 2021 | Press
Swampfox Technologies Delivers for Cisco-Based Contact Centers with Latest Update of Callback Solution, First In Line 3.1 Columbia, SC – July 15, 2021 – Swampfox Technologies, Inc. (Swampfox), announced today the availability of First In Line (FIL) 3.1, the newest... by Chandler Millstone | Jul 11, 2021 | Press
Swampfox Technologies Drives Growth Through Callback for Large Contact Centers Columbia, SC – July 20, 2021 – Swampfox Technologies, Inc. (Swampfox), is experiencing unprecedented growth in demand of their acclaimed Callback solution, First In Line (FIL), as large...
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