by Chandler Millstone | Dec 16, 2022 | Patent Alert
PATENT ALERT: Swampfox’s approach to building Intelligent Virtual Assistants isn’t just revolutionary, it’s now Patented. PATENT TITLE / NAME Method and apparatus for cognitive system training with incorporation of probability and uncertainty to achieve...
by Chandler Millstone | Dec 16, 2022 | Patent Alert
PATENT ALERT: Swampfox Technologies Patent for Prediction of Contact Center Wait Times via Machine Learning PATENT TITLE / NAME Apparatus and method for multivariate prediction of contact center metrics using machine learning WHAT DOES THIS MEAN FOR OUR CLIENTS...
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