by Chandler Millstone | Jul 5, 2023 | ICX Core, Solution Update
Solution Update: Intelligent Customer Experience (ICX) 4.0 July, 2023 SCHEDULE A DEMO TODAY SHORT DESCRIPTION ICX 4.0 delivers a comprehensive set of features and enhancements that empower organizations to optimize customer journeys, drive operational efficiency, and... 
by Chandler Millstone | Jan 30, 2023 | Articles, ICX Core
Innovate in Place a Pragmatic, yet Mind-Blowing, Approach to Contact Center Transformation Radically unleash the power of your legacy Solutions, Systems & Applications through Technology Recomposition. In the Contact Center, technology change is a huge deal… The... 
by Chandler Millstone | Jun 2, 2022 | Articles, ICX Core
The Strategy & Business Decisions Necessary to Deliver Modern Customer Experience And yes, you can extend and optimize your existing Avaya Contact Center infrastructure to be a world-class Contact Center. Past, Present & Future Historically, Avaya has been the...
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