ICMI Contact Center Expo 2022

ICMI Contact Center Expo 2022

Swampfox at ICMI Contact Center Expo 2022 Overview Join us at Booth #416 in Florida at ICMI Contact Center Expo 2022! Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources....
Contact Center Week 2022

Contact Center Week 2022

Swampfox at Contact Center Week 2022 Overview Join us at Booth #726 in Vegas at Contact Center Week 2022! Contact Center Week is one of the world’s largest events for CX, Contact Center, Customer Service professionals and Swampfox is proud to be a part of it. We...
Swampfox Presenting at Avaya ENGAGE 2021

Swampfox Presenting at Avaya ENGAGE 2021

Swampfox is showing up Big at Avaya ENGAGE 2021 Overview In addition to being a bronze sponsor, we have a featured presentation and a prime spot on the showroom floor! We are thrilled about our upcoming presentation at Avaya ENGAGE and would love for you to join us. ...
Webinar: Understanding Callback

Webinar: Understanding Callback

Upcoming Webinar Understanding Callback Making Customers Happy While Meeting Service Levels View the Recording Overview The Voice Channel continues to be the number one choice for customer service and support. In fact, according to a Microsoft study, 39% of Customers...